Welcome to the Office of Information Technology Services

NC Identity Management (NCID)

Service Description

NCID provides a provisioning environment for managing application access. The service infrastructure provides a unified platform for e-business authentication and authorization. As the standard identity management and access service provided to State, local, business, and citizen users by the Office of Information Technology Services, NCID enables its customers to achieve an elevated degree of security and access control for real-time resources such as customer based applications and information retrieval.

NCID is governed by the ITS NCID Service Policy.


  • Simplified administration: Reduced total cost of ownership through task automation
  • Provides a single view of the user
  • Improves security through better policy enforcement
  • Improves collaboration with internal and external entities


  • State Agencies

How Do We Charge?

NC Identity Management (NCID)
Product Category Product Description Rate Unit
None Authentication Subscription
None NCID Consulting Services (State Employee Resource) $80.62 per hour worked

Next Steps

To take advantage of our service, contact the ITS Service Desk at 919-754-6000 or 1-800-722-3946, or email ITS.incidents@its.nc.gov to request consultation from the NC Identity Management (NCID) team. A member of our team will contact you to discuss your needs.

Communications and Status

If you are a customer of this service, please visit the ITS Customer Communications Hub at https://communications.its.state.nc.us/ to self-register for communications regarding this service and to view Service Status.





24x7 Customer Support

visit related sites nc.gov Governor's Office State CIO ITS