Welcome to the Office of Information Technology Services

Service Catalog

Welcome to the ITS Service Catalog. ITS provides leading edge technical services to government agencies and institutions across the state of North Carolina. We provide close to 50 services using a diverse selection of secure platforms and servers, with the latest, sophisticated monitoring tools to ensure the highest availability for your business needs. We also employ an exceptionally responsive, 24/7 multi-tier service desk to address customer concerns and troubleshoot any service-related issues.

Since a great many of our services are connected, our customers benefit from more cost effective and efficient IT solutions. Our staff of business-savvy technology services professionals are adept at bundling services for the customer’s best advantage and work closely with them to define, achieve, and measure their IT service goals.

If you are considering North Carolina as your IT solutions provider, we’d be delighted to have you as our customer. Because we are government, we have a clear understanding of public sector operations. With extensive experience in the corporate community as well as government, our seasoned IT staff understands the business challenges you face. There are many more reasons to choose ITS so please review our Why ITS? page.

We invite you to review the benefits and technical details of our service offerings. Browse through our service portfolios using the cascading panel on the right or locate a particular service on our A-Z listing page on the left.

If you would like more information about adding new services, solutions bundling, or becoming a new ITS customer, please contact the ITS Service Desk at 919-754-6000, 1-800-722-3946 or send an email to its.incidents@its.nc.gov. You may also access the appropriate form to order a service at ITS Forms.

Featured Services

NC Identity Management

NCIDNCID allows you to manage access to your applications. The service infrastructure provides a unified platform for e-business authentication and authorization.

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Application Development & Support

ADSThe AD&S service provides high-end web design and application development, including expert graphic design, user interface, content development, and software engineering services. We can help you design your look and feel for a website, design a logo, or establish a brand identity.

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Managed Desktop

Managed DesktopOur Managed Desktop service provides consistent, reliable desktop computing services using standardized hardware and software components from major vendors, including hardware and software support as well as lifecycle management.

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Wireless LAN

WLANOur Wireless Local Area Network (WLAN) service provides mobile Internet access to authorized state government employees, as well as guest access for visitors, within an agency office building.

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Project Management

Project ManagementOur Project Management Office (ITS-PMO) helps you succeed by providing excellent project management services with experienced, PMP-certified project managers.

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ITS Service Portfolios


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visit related sites nc.gov Governor's Office State CIO ITS