Wireless Local Area Network (WLAN) service provides user mobility within an agency office building to authorized state government employees and visitors Guest Access to the Internet. This is accomplished by wirelessly integrating/extending the agency's Local Area Network. WLAN service is an extension of the customer's Local Area Network that includes IEEE 802.11 compliant wireless access points (APs) and their communication with wireless Network Interface Cards (NICs) in laptops and other devices. ITS provides design, implementation, and remote monitoring and management of a customer's WLAN infrastructure from the ITS Network Operations Center.
WLAN service is designed to serve agency staff and authorized agency visitors and guests. It is a shared technology and offers no guarantees for consistent bandwidth or performance. During the design phase, ITS will determine access point locations based on coverage and device counts that will allow for optimum speed and access.
WLAN service is designed to support two types of wireless users in compliance with statewide IT security policies and standards:
ITS provides Wireless Local Area Network services to the entities within the North Carolina government sector listed below. ITS currently manages more than 20 customer sites with less than 200 wireless Access Points.
Agency Office Building:
If you would like to learn more about our WLAN services, obtain a quote, or get additional information, contact the ITS Service Desk at 919-754-6000 or 1-800-722-3946, or email ITS.firstname.lastname@example.org.