Information Technology Services (ITS) offers a Managed Desktop Service to provide consistent, reliable desktop computing services using standardized hardware and software components from major vendors. The service is comprised of two primary components:
Desktop Services currently serves ITS and 13 consolidated state agencies. We support approximately 5500 desktop and laptop systems across the customer base. Our customers include:
Rates are based on system types, starting at $70 per month for a basic desktop system, as well as on the cost of delivering and supporting our standard configurations. Additional charges may apply for additional services.
To take advantage of our service, contact our Service Desk at 919-754-6000 or 1-800-722-3946, or email ITS.firstname.lastname@example.org to submit a service request to the Desktop Services team. A member of our team will contact you to discuss your needs.