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Common Payment Service

Service Description

The Common Payment Service (CPS) is the statewide electronic payment gateway solution operated in partnership with the Office of the State Controller. The service allows a state agency, university, community college or municipality to accept credit card payments through the entity's website by using the secure CPS Application Programming Interface (API). Additionally, CPS can process Automated Clearing House (ACH) debit and credit transactions using the same API. CPS also accepts National ACH Association (NACHA) formatted files for state agencies, universities, community colleges, and municipalities that do not need to use the API.

Service Support

General areas of support including roles and responsibilities, requirements, and customized costs are included in the Memorandum of Understanding (MOU) for this service.

Benefits

CPS eliminates the time and expense for the state agency, university, community college or municipality to create its own payment engine and gateway relationship with the banking world. CPS processes millions of transactions per year representing billions of dollars on behalf of state agencies, universities, community colleges, and municipalities.

Customers

  • 9 state agencies and commissions (with multiple lines of business)
  • 2 universities (with multiple lines of business)
  • 1 county government

How Do We Charge?

Common Payment Services (CPS)
Product Category Product Description Rate Unit
None Credit card transaction processing services $0.23 per credit card transaction
None Automated Clearing House (ACH)/Direct deposit transaction processing services. Tiered pricing schedule based upon average monthly transaction volume over a given calendar quarter as follows: N/A N/A
None Average monthly transaction volume < = 500 transactions $40.00 per month
None Average monthly transaction volume 501-2,500 transactions $168.00 per month
None Average monthly transaction volume 2,501-5,000 transactions $322.50 per month
None Average monthly transaction volume 5,001-10,000 transactions $630.00 per month
None Average monthly transaction volume 10,001-25,000 transactions $1,230.00 per month
None Average monthly transaction volume 25,001-50,000 transactions $2,450.00 per month
None Average monthly transaction volume 50,001-100,000 transactions $4,800.00 per month
None Average monthly transaction volume 100,001-200,000 transactions $6,840.00 per month
None Average monthly transaction volume 200,001-400,000 transactions $10,320.00 per month
None Average monthly transaction volume > 400,000 Call for quote per month

Next Steps

  1. Potential customers should review service requirements and responsibilities at North Carolina Electronic Commerce Program.
  2. After reviewing the program, initiate a service request with the Office of the State Controller.

Note: Users of the Common Payment Service must be PCI compliant.

Communications and Status

If you are a customer of this service, please visit the ITS Customer Communications Hub to self-register for communications regarding this service and to view Service Status.

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