ITS Billing Rates

2012-2013 ITS Rate Schedule (Effective July 1, 2012)

• Center for Geographic Information and Analysis (CGIA)
• Hosting Services
  • Enterprise Directory Services
  • NC Identity Management (NCID)
• Client Computing
• IT Business Applications
• Network Services
  • Data Services
  • Unified Communications
  • Video Network Services
  • Voice Services
• Other Rates
  • IT Infrastructure Library (ITIL) Training (Discontinued 11/1/12)
  • Central Operator Services
  • Statewide IT Procurement

2011-2012 ITS Rate Schedule (Effective July 1, 2011)

• Center for Geographic Information and Analysis (CGIA)
• Service Support - CS
  • Enterprise Directory Services
  • NC Identity Management (NCID)
• Client & Networking Services
• Service Delivery - ES
• ITS PMO/Service Transition (Moved to Service Delivery - ES)
• Service Delivery - TS
  • Data Services
  • Voice Services
  • Video Network Services
• Other Rates
  • IT Infrastructure Library (ITIL) Training
  • Enterprise Geographical Information Systems (EGIS) Training (Discontinued 7/1/11)
  • Developing User Requirements: The Key to Project Success (Discontinued 7/1/11)
  • Central Operator Services
  • Statewide IT Procurement

2010-2011 ITS Rate Schedule (Effective July 1, 2010)

• Center for Geographic Information and Analysis (CGIA)
• Service Support - CS
  • Enterprise Directory Services
  • NC Identity Management (NCID)
• Client & Networking Services
• Service Delivery - ES
• ITS PMO/Service Transition
• Service Delivery - TS
  • Data Services
  • Voice Services
  • Video Network Services
• Other Rates
  • IT Infrastructure Library (ITIL) Training
  • Enterprise Geographical Information Systems (EGIS) Training
  • Developing User Requirements: The Key to Project Success
  • Central Operator Services