Governor Pat McCrory appointed Chris Estes as North Carolina’s State Chief Information Officer on January 7, 2013. Estes enters state government with extensive management and IT experience in the private sector. He most recently served as a principal at Booz Allen Hamilton, a leading strategy and technology consulting firm where he helped some of the largest companies digitize their customer experience. He previously served as Business Development Manager at PricewaterhouseCoopers before joining IBM after its acquisition of the company in 2004.
Estes is a proven business and technology change agent with management consulting experience in financial services, high-tech, and manufacturing industries for leading brands across strategy, design, transition and operation stages. His mission is to continue trusted advisor relationships by solving complex business issues traversing people, process, and technology to improve customer experience in person, phone, web, and social media channels.
He attended Yale University’s Strategic Leadership Program and earned a B.A. in Communications from Mercer University.