Welcome to the Office of Information Technology Services


Chris Estes

State Chief Information Officer

Chris Estes


Chris Estes was appointed by Governor Pat McCrory as North Carolina’s State Chief Information Officer in January of 2013. As a member of the governor’s cabinet, he provides oversight of information technology projects and manages IT operations statewide.

Chris led a collaborative effort by state leaders to establish the Innovation Center (iCenter), a working lab where state employees, students and industry work together in a "try before you buy" approach to testing information technology systems. The iCenter was recognized as a 2015 "Bright Idea" by the Ash Center at Harvard University.

In 2014, Chris received a StateScoop State Leadership Award and a Triangle Business Journal CIO of the Year Award. Chris has over twenty-five years of experience in the high-tech, manufacturing and financial services industries for leading brands IBM, EMC, PwC, BearingPoint, and Booz Allen Hamilton, where he was a Principal in the Strategy, Technology, and Innovation practice.

He attended Yale University’s Strategic Leadership program and earned his bachelor’s degree from Mercer University.


Kristen (Krissy) Culler

Chief Administrative Officer / Chief Financial Officer, Deputy State CIO

Kristen Culler


Krissy oversees the Administration & Finance Division (AFD), which focuses on the day-to-day business of running OITS, including budget management, accounting, billing, core IT functions, facilities management, and administrative activities. Prior to this role, she served as the state’s Chief Process Officer, where she led initiatives in the Enterprise Project Management and IT Procurement Space.

Before working for the state, Krissy served as a division director for Navy Cyber Forces, where she led cross-functional, collaborative efforts around enhancing data flow, developing IT strategies, and ensuring IT throughput requirements.

Her previous responsibilities include consulting with Booz Allen Hamilton, teaching at Norfolk Academy, and serving in the U.S. Navy, where she was the third woman to fly the Navy’s F-14 Tomcat and was awarded an Air Medal for combat flights.


Randy Barnes

Chief Services Officer, Deputy State CIO

Randy Barnes


Randy leads the Shared Services Division (SSD), which focuses on the delivery of hosting services, network and voice connectivity, and other related services to state agencies.

She began working with North Carolina state government in 1984 as a project manager with the N.C. Department of Health and Human Services, working on strategic initiatives and the implementation of the federally certified Child Support Enforcement System.

In 1998 she became the Chief Information Officer for the N.C. Department of Revenue, a position she held for 11 years. Subsequently, Randy moved to the N.C. Department of Transportation as the Chief Information Officer, before joining the Office of Information Technology Services in 2013.

Prior to joining state government, Randy held a variety of positions in the private sector, including applications development, systems analysis, technology consulting and a variety of management roles.

She earned her Batchelor of Science in Mathematics and her Master of Science in Management from N.C. State University. Randy also received her Chief Information Officer Certification from the University of North Carolina’s School of Government.

Maria Thompson

State Chief Information Risk Officer

Maria Thompson


Maria joined the Office of Information Technology Services in January 2015 as the State’s first Chief Information Risk Officer, reporting to the State Chief Information Officer. This new position was established as part of the state’s efforts to bring information risk management capabilities in line with industry standards.

In her role, Maria is responsible for developing an integrated statewide framework to manage information risk, including operations, security, and data protection.

Maria comes to OITS with decades of IT security experience. She began her career with 20 years of service in the U.S. Marine Corps and retired as the Cyber Security Chief for the Marine Corps. Her previous roles include serving as the Iraq Theater of Operations Certification Authority. She also served as a Senior Security Engineer for SecureInfo and Senior Security Architect and Program Manager for the Imperatis Corporation in Virginia. 

Maria holds a Master’s of Science in Information Technology from the University of Maryland, University College - Adelphi.


Pam Frazier

Director of Human Resources

Pam Frazier


Pam oversees human resources. She joined the Office of Information Technology Services as a personnel analyst in October 1996 and was promoted to Director of Human Resources in 1998. With nearly 20 years with the agency, she understands the challenges and complexities of the IT workforce, which must constantly adapt and evolve as technological innovation advances.

Pam has extensive experience working with North Carolina state government. Prior to joining OITS, she held a variety of roles with other agencies, including the Department of Commerce, Office of State Human Resources, Department of Health and Human Services, and Department of Environment and Natural Resources.

A native of Alabama, Pam earned her Bachelor of Science degree from the University of Alabama.


Bart Goodson

Agency General Counsel

Bart Goodson


Bart joined the Office of Information Technology Services in October 2014 as General Counsel. Bart has been an active member of the North Carolina State Bar since 1996 and has worked in both the private and public sectors. His private sector experience includes extensive work as a practicing trial attorney, specializing in complex civil matters, and as President of a court reporting and government transcription company based in Raleigh, North Carolina.

Bart has also served the state as an Assistant Attorney General for the North Carolina Department of Justice and as a Deputy Commissioner for the North Carolina Industrial Commission.

Bart earned his law degree from Wake Forest University School of Law and a B.S.B.A degree from the University of North Carolina at Chapel Hill. He is a member of the North Carolina State Bar Association and is a Certified North Carolina Civil Superior Court Mediator.


Jeffrey (Jeff) Sural

Director of Digital Infrastructure

Jeff Sural


Jeff joined the Office of Information Technology Services in January 2015 as the new Director of the Office of Digital Infrastructure. In this role he works to align and coordinate the state’s digital infrastructure programs and relevant state and federal agencies to foster the deployment and adoption of high-speed broadband for the purposes of enhancing global competitiveness, fostering education, supporting public safety, and improving government efficiency. His team provides policy guidance and resources for government leaders and key stakeholders to facilitate digital infrastructure expansion, adoption, and use, particularly in rural and underserved areas.

A native of Greensboro, Jeff has more than 20 years of experience as an attorney and public policy expert working at the state and federal levels on issues related to cybersecurity, homeland security, transportation security and critical infrastructure security and development.

Prior to joining OITS, Jeff was a member of the Legislative and Public Policy Group at Alston & Bird LLP in Washington, D.C. He previously served as a Deputy Assistant Secretary for the U.S. Department of Homeland Security and as Assistant Administrator for the U.S. Transportation Security Administration. He also served as Legislative Counsel to U.S. Congressman Vernon Ehlers, and as Assistant Majority Counsel for the Michigan House of Representatives.

Jeff earned his Bachelor’s degree in Journalism from UNC - Chapel Hill and his J.D. from the Thomas M. Cooley Law School in Lansing, Michigan.


Meghan Cook

Legislative Affairs / Program Coordinator

Meghan Cook


Meghan joined the Office of Information Technology Services as Legislative Affairs/Program Coordinator in March 2014. In her role, Meghan acts as Legislative Liaison to the General Assembly and Assistant General Counsel for the agency.

Before joining OITS, she practiced civil litigation for the law firm Merritt, Webb, Wilson & Caruso, PLLC in Durham.

Meghan was licensed by the North Carolina State Bar in August 2009. She is licensed in all North Carolina State Courts as well as the United States District Courts for the Eastern, Middle and Western Districts of North Carolina. She is a member of the North Carolina State Bar and the 10th Judicial District Bar.

A native of Winston-Salem, North Carolina, Meghan earned her B.A. in Political Science from N.C. State University in 2006. She obtained her J.D. from Charlotte School of Law in 2009.



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